Recent Water Damage Posts

Immediate Steps for Water Damage Control & the Restoration Process

3/4/2024 (Permalink)

A bathroom flood scenario where water is forcefully overflowing from a toilet bowl. Flooded Toilet Water Damage

Oh no, it's happening—the dreaded toilet overflow that's quickly turning your bathroom into a miniature lake and threatening to flood your entire house. Before you panic, take a deep breath. There are immediate steps you can take to control the situation and minimize damage. And when it's time for professional intervention, SERVPRO of Rocky Mount & Tarboro is Here to Help. Let's dive into what you should do right away and how our team tackles water damage restoration.

Immediate Steps to Take

  1. Stop the Water Source: Quickly locate the shut-off valve near the base of your toilet and turn it off to stop water flow.
  2. Safety First: Avoid electrical hazards by turning off power to affected areas at the main breaker.
  3. Protect Your Valuables: Move items such as documents, electronics, and small furniture to a dry area.
  4. Remove Excess Water: Mop up or use towels to soak up as much water as possible, preventing further spread.
  5. Call for Help: Contact SERVPRO of Rocky Mount & Tarboro as soon as possible to begin the restoration process.

How SERVPRO of Rocky Mount & Tarboro Steps In

1.Initial Contact

Our emergency line is open 24/7. When you call, we'll ask questions to understand the extent of the water damage and plan our immediate response.

2.Inspection and Assessment

Upon arrival, we thoroughly assess the damage, identify water sources, and determine the best restoration plan.

3.Water Removal

We use powerful pumps and vacuums to remove standing water, significantly reducing drying time and preventing mold growth.

4.Drying and Dehumidification

After water removal, our team uses specialized equipment to target moisture trapped in materials, ensuring your home returns to safe moisture levels.

5.Cleaning and Sanitizing

We clean, sanitize, and deodorize affected areas, including floors, walls, and personal belongings, to prevent mold and mildew.

6.Restoration and Repairs

From minor repairs like drywall and flooring to major reconstruction, we work diligently to restore your home to its pre-flood condition.

A toilet overflow can be a stressful event, but taking immediate action can help mitigate the damage. Remember, the key is not to panic but to act swiftly and safely. With SERVPRO of Rocky Mount & Tarboro by your side, you can rest assured that your home will be restored to its pre-flood glory efficiently and effectively. Don't let water damage overwhelm you—reach out to us, and let our experts take care of everything.

Need help with water damage? Contact SERVPRO of Rocky Mount & Tarboro today and let us restore your peace of mind.

Understanding the Components of Moisture & Wood in Rocky Mount Homes

4/6/2023 (Permalink)

damaged floors Hardwood flooring damaged by water in Tarboro, NC

Water damage is a common problem that homeowners face, and it can cause significant damage to your home if not addressed quickly and effectively. One of the most common materials affected by water damage is wood. Wood is highly porous and can absorb water quickly, which can lead to swelling, warping, and other types of damage. In this blog post, we'll explore the effects of moisture exposure on wood after a water loss and why it's important to call a professional restoration company like SERVPRO of Rocky Mount & Tarboro after water damage occurs.

When wood is exposed to water, it can quickly become saturated and start to absorb the moisture. This can cause the wood to swell, warp, or crack. Over time, the moisture can cause the wood to rot or decay, which can compromise the structural integrity of your home. In addition, water damage can lead to the growth of mold and other types of fungi, which can further damage the wood and pose a health risk to you and your family.

If you've experienced water damage in your home, it's important to act quickly to prevent further damage. This includes calling a professional restoration company like SERVPRO of Rocky Mount & Tarboro. Our team has the expertise and equipment needed to quickly remove the water and dry out your home, including any affected wood. We use specialized drying equipment, such as dehumidifiers and air movers, to remove the moisture and prevent further damage.

In addition to drying out your home, our team will also inspect any affected wood for signs of damage or decay. If the wood has been severely damaged, we may recommend removing and replacing it. This is important to prevent any further damage or safety hazards from occurring. We can also treat any affected wood with antimicrobial agents to prevent the growth of mold and other types of fungi.

In conclusion, moisture exposure can have serious consequences for the wood in your home after a water loss. Swelling, warping, rot, and mold growth are all possible outcomes of water damage. If you've experienced water damage in your home, it's crucial to call a professional restoration company like SERVPRO of Rocky Mount & Tarboro to address the issue quickly and effectively. Our team has the expertise and equipment needed to restore your home and protect it from further damage.

Detecting Water Leaks

3/2/2023 (Permalink)

A slow leak Water leaks can be a slow drip. Be sure to inspect all your faucets throughout the house.

Water leaks in your home can cause a significant amount of damage if left unchecked. Not only can they lead to costly repairs, but they can also cause mold and mildew growth, which can be harmful to your health. The good news is that detecting water leaks in your home is not difficult, and with a few simple steps, you can identify and fix any leaks before they cause major damage. In this blog post, we’ll go over some simple methods to check for water leaks in your home.

  1. Look for Visible Water Damage Check for any visible water damage around your home. This could include water stains on walls or ceilings, damp areas on the floor, or even dripping faucets. Pay attention to any musty smells or mold growth, as these could also indicate a water leak. If you are not comfortable doing your own inspection, give SERVPRO of Rocky Mount a call. One of our professional technicians will come out to complete a detailed inspection. 
  2. Check Your Water Meter One of the easiest ways to check for water leaks is to check your water meter. First, make sure that no water is being used in your home. Then, locate your water meter and check the reading. Wait for an hour or two and check it again. If the reading has changed, it could indicate a water leak.
  3. Monitor Your Water Bill If you notice a sudden increase in your water bill, it could be a sign of a water leak. Compare your current water bill to previous bills and see if there is a significant increase in usage. If there is, it’s time to investigate further.
  4. Use Food Coloring A simple way to check for toilet leaks is to add a few drops of food coloring to the tank. Wait for about 30 minutes and check the toilet bowl. If you see colored water in the bowl, it means that there is a leak from the tank to the bowl.
  5. Check Your Water Pressure If your water pressure is low, it could indicate a water leak. Turn off all the faucets and water-using appliances in your home and check the water pressure at one faucet. If the pressure is low, it could be due to a leak.

In conclusion, checking for water leaks in your home is an essential step in preventing water damage and costly repairs. By following these simple methods, you can quickly identify any leaks and fix them before they cause any significant damage. If you do find a leak, it’s essential to address it immediately to prevent further damage and keep your home safe and healthy.

As always, we have technicians standing by 24/7 for any emergency services you might need. Give us a call (252) 977-9444

How To Prevent Supply Line Leaks?

4/11/2022 (Permalink)

Avoid Supply line damage by Following These Tips.

Supply lines are hoses that bring hot and cold water into your home. These lines are attached to appliances that utilize water, such as your washing machine and toilet. Supply line damage can lead to leaks or floods that can cause damage to your home. To avoid this, periodically change your supply lines.

Avoiding a Supply Line Leak

Sink drains and supply lines are the most common causes of a bathroom leak. There are steps you can take to avoid this problem.

1. Replace Supply Lines Periodically

Replace plastic supply lines every five to eight years. Steel braided lines often come with lifetime warranties, but if your braided lines have plastic cores, you may need to replace them every 10 years.

2. Make Sure Connections Are Secure

A loose hose connection can cause a leak. Periodically check connections to make sure they are still tight, particularly if you have noticed any water pooling or dripping around your supply lines. If you have any loose connections, use an adjustable wrench to tighten the nut. Do not overtighten. This could crack the nut. If you still have a leak, loosen the nuts and use plumber's tape or pipe joint compound to coat the ferrules or threads.

3. Drain Your Lines

If you have a leak at a connection and tightening doesn't help, shut off the water and drain the line. take the supply line off and use plumber's joint tape or a joint compound to wrap or coat the ferrule. Reattach your supply line and test it. If the leak persists, replace the supply line.

4. Install Shut-Off Valves

If your toilet doesn't already have a shut-off valve, install one. This allows you to quickly stop a leak caused by supply line damage by shutting off the water without having to shut the water off to the entire house.

5. Install Flow Sensors

Flow sensors can detect a leak in your plumbing and shut off the water for either the entire house or a specific appliance. This can prevent a large amount of water from leaking into your home before you notice there is a problem.

6. Don't Overfill Your Cabinet

Many people store cleaning supplies, towels and extra toilet paper under the bathroom sink. However, putting too many things under your sink can loosen the connections on your supply lines, leading to leaks.

7. Don't Put Off Repairs

Small leaks may not seem like a big deal, but over time the water can rot or warp your flooring, cause mold growth, cause tiles to peel up and may even attract insects. Fix leaks promptly. Dry out any wet surfaces completely. If you notice any musty odors, contact a mold remediation company in Rocky Mount, NC, to check for and remove mold.

8. Call a Plumber

Some problems can be fixed easily, but others may require more specialized skills. If you have tried to fix a leak and have not been successful, contact a plumber to take care of the problem.

Supply line damage can lead to leaks that can damage your home. Regularly maintaining your supply lines can help you avoid this type of damage.

5 Steps for Cleaning After a Toilet Overflow

3/8/2022 (Permalink)

Follow these steps if you experience a Toilet Overflow. If you have more questions, just contact us.

A toilet overflow, especially in case of sewer damage, can be one of the worst situations your Rocky Mount, NC, home can sustain. It will not only potentially cause water damage, but the added sewage adds another layer of urgency to the situation. It'll be extremely unsanitary, so you need to make sure you handle it in the safest, most efficient way possible.


Once you've stopped the flooded toilet from overflowing and turned off the water, take these steps for cleanup. 

Steps To Cleanup After a Toilet Overflow

  1. Turn Off the Electricity

If there are any electronics or appliances in the flooded area, you must turn off the electricity before stepping in there. Water can carry an electric charge. If you can't safely navigate to the circuit breaker, you'll need to call a professional to do it before you can start cleaning. Depending on the cause of the backup, you may also need to notify the sewage company.

  1. Extract Standing Water

You'll need to extract all of the standing water. A wet/dry vacuum is typically the safest, quickest and most efficient way to remove water and smaller debris.

  1. Remove Contents

Once the standing water is gone, as many of the contents as possible must be removed from the area. Many of the items that have sewer damage won't be salvageable. Anything that can be thoroughly cleaned, sanitized and dried within 48 hours should be salvageable. Carpet usually has to be replaced. Water-soaked drywall often has to be cut out above the water line and replaced. Depending on the severity, you may need the services of water damage restoration professionals.

  1. Wash and Sanitize Area Thoroughly

Thoroughly wash and sanitize the affected area. Remember to clean smaller spaces, walls and anything else that came in contact with the contaminated water.

  1. Dry

Finally, you must completely dry the area. You can do this by opening windows and doors, turning on the heat and running dehumidifiers and fans.

Discovering a flooded toilet resulting from sewer damage can be overwhelming, leaving you questioning the next steps. Make sure you begin the cleanup process immediately to salvage as much as possible.

How To Use a Drain Snake

11/26/2021 (Permalink)

A clogged pipe can lead to water damage in your Rocky Mount, NC home.

A clogged pipe is a disruption to your idyllic home environment. Not only does it prevent the use of the fixture to which it is attached but it also can cause water damage if the toilet, sink, shower, or bathtub overflows. If you have already used a plunger and cleaned the trap, the next step is using an auger or drain snake. The snake breaks up the clog to allow water to flow freely through the pipe. Before you get started, though, it's important to know how to use it correctly.

Things To Know To Use a Drain Snake
1. Obtain an Auger

Unless you've used one before, it's unlikely that already have a drain snake stored somewhere in your home in Rocky Mount, NC. Therefore, the first step is finding one that meets your needs. To determine the type you need, it's helpful to know what is causing the clog:

  • Hair
  • Grease
  • Toilet paper
  • Excrement
  • Other items

If a little water is still draining, a small, manually operated auger will likely do the trick. However, if the line is completely stopped up, you may need a snake that's powered by an electric motor. These can be expensive if you buy them, but many hardware stores have rental options available.

2. Position the Auger

Once you have read the instructions on the packaging, you are ready to begin using the auger. Place the end of the snake in the opening of the drain. Then gently use the handle or turn on the motor to uncoil it and feed it down into the drain. If the pipe has a curve, you may have to adjust the pressure to curl the snake through it. You will feel resistance once the tip reaches the clog.

3. Break Up The Clog

When you reach the blockage in the clogged pipe, continue to crank the handle. This keeps the auger rotating, which is what it needs to do to break up the clog. According to water damage restoration experts, as the snake works its way through the stubborn material, you should feel it rotate more easily. If that doesn't happen after about a minute, slowly pull the snake out of the drain. It's possible the materials clogging the pipe are attached and will come up with it.

4. Test the Pipe

The only way you know that you have successfully broken up the blockage without a pipe break is to test it. Run water down the pipe and see how it drains. If you took care of the clog, you should see a marked improvement. If the clog was in the toilet, press the handle to flush it, standing nearby with a plunger at the ready. A normal flush means the auger did its job well.

A clogged pipe may be frustrating, but it's usually a pretty simple problem to fix. If you have an auger and know how to use it properly, you can unclog almost any pipe in your home. Knowing this useful skill helps you avoid water damage from an overflow and restores the usage of your sink, toilet, or bath.

How To Prevent a Clogged Toilet

10/12/2021 (Permalink)

Take some precautions to prevent a clogged toilet in your Rocky Mount, NC commercial building.

It is likely that the restrooms in your commercial building in Rocky Mount, NC, account for a large portion of the work orders filed. No matter how often your staff cleans and checks for maintenance issues, having a clogged toilet may seem like an inevitable, constant state. You don't have to resign yourself to the problem just yet. Here are a few tips to help prevent some of the more common toilet issues you encounter.

Post Toilet Overflow Prevention Tips

The employees and guests who use the restroom are the best agents to help prevent toilet overflow. Many of them, however, don't know the mechanics of the toilet and thus don't understand what it can and cannot handle. Others may benefit from reminders. No matter which is true, it can be helpful to post signs that clarify your expectations:

  • Place feminine hygiene products in the wastebasket provided.
  • Don't flush paper towels or other heavy paper products.
  • Remember to flush after every use.
  • Report any problems right away.

Sometimes, the mere presence of a sign communicates that keeping the restroom in good working order is everyone's responsibility. According to water damage mitigation specialists, posting such reminders can result in a dramatic decrease in the number of work orders you receive for overflowing toilets.

Try a Different Toilet Paper

Buying lush, premium toilet paper may seem like a small way to upgrade the quality of the workplace. Unfortunately, it also may be the main culprit if you have a frequently clogged toilet. The thicker toilet paper you use in your home where you have more control over the amount used doesn't often work out well in a public restroom.

You can save a lot of money by simply purchasing the standard paper used for public restrooms, which tends to be thinner and thus kinder to commercial septic systems. Not only does it cost less per roll than thicker selections do, but it also saves you the expense of frequent sewage repairs.

Supply Convenient Waste Receptacles

If flushing inappropriate items seem like the main thing that is causing the backup of the toilets in your building, it may be time to analyze the alternatives you are offering. Are there enough trash cans in the room? Are they conveniently located? How often are they emptied? The answers to these questions may reveal that you need to make a few changes.

For every sink in your restroom, you need at least one place to deposit trash. It's also a good idea to have an extra wastebasket by the entrance. Every stall should have its own receptacle so that guests can throw away trash they don't want to carry with them to the more public portion of the room. Finally, each restroom should be checked regularly throughout the day to ensure that trash cans are not overflowing.

Preventing another work order for a clogged toilet may feel like a losing battle most of the time. With helpful reminders and a few preventative changes, though, you can decrease the number of incidences. Hopefully, these tips can help you empower everyone to take care of the restrooms in your building.

Frozen Pipes and Insurance: What You Need to Know About Your Coverage

9/27/2021 (Permalink)

Frozen pipes can lead to water damage in your Rocky Mount, NC home.

Frozen pipes can lead to sudden and accidental water damage, requiring you to file an insurance claim. Thankfully, in most instances, the average homeowner's insurance policy will cover the damages, as long as the homeowner is a responsible owner and maintains adequate heat to limit such risks. However, while the majority of policies will cover a leak or break from a pipe freeze, not all will. In those instances, mitigation companies in Rocky Mount, NC, it is best to prepare the winter havoc on your plumbing in one of several ways:

  • Wrap the pipes
  • Maintain consistent heat
  • Keep faucets open

Understanding Your Coverage

Before you consider physical tasks to prepare your house for the winter, contact your insurance company to discuss your existing policy. While on the phone, ask your agent about deductibles and coverage limits regarding frozen pipes.

Many insurance agents might be reluctant to discuss the coverage for pipe freezes because the assumption is plumbing is within the interior of the home and maintained at the same temperature as the rest of the house. However, some older homes might have plumbing situated in an exterior wall or you might have an exterior spigot tied into your system. In these instances, it is not uncommon for pipes to be exposed to external temperatures.

Additionally, beyond understand limits and deductibles, you can talk to the agent about liabilities and mitigation. What is your responsibility? Do you have to wrap all of your plumbing or ensure it is heated? The agent should be able to explain some of the specifics of your policy and insurer expectations.

What To Do in the Event of a Pipe Freeze

A freeze does not automatically result in a burst pipe, but it is more likely the longer the pipes remain frozen. If you want to avoid an insurance claim, you will want to thaw your pipes as quickly as possible.

The first thing you should do is open your faucets to relieve some of the pressure in the pipes. If no water is coming out, you will need to apply direct heat to the affected pipes. You can wrap the pipes with heat wrap or you can use a space heater and point it directly at the frozen pipe.

If you are not sure where the freeze is located, look for condensation on the pipes. If that doesn't help, contact a remediation specialist. They will use a thermal imaging camera to locate the problem.

Preventing Freezes

The best way to prevent a freeze is to maintain temperatures throughout your home and wrap exposed pipes. Ensuring all exterior and exposed pipes are wrapped should protect against even the worst freezes, but there is always a chance, especially in frigid climates, that pipes will freeze.

You will want to file an insurance claim if your pipes freeze and break, but it is difficult to say whether you will be covered without knowing your specific policy. If you would like to learn more about your coverage or prevention methods, consider calling your insurance company to discuss your policy, especially as it relates to frozen pipes and breaks.

Tips for Avoiding Water Loss Claims

8/16/2021 (Permalink)

Over time, a small pipe leak can provoke irremediable water damage in your Rocky Mount, NC, business.

One of the most valuable investments in your business in Rocky Mount, NC, is the building. Property coverage is a standard policy in a business owner's package, but an incident that results in a large business claim can still cost you a lot of money and time.

Tips to avoid having to file large water loss claims.

Winterize Pipes

One of the most common ways that office buildings and warehouses flood is a broken pipe. It's also one of the easiest messes to avoid with a few precautionary measures. There are several ways you can prevent freezing and the subsequent pipe break:

  • Apply insulation tape to pipes
  • Wrap pipes in insulated foam sleeves
  • Add extra insulation behind walls
  • Keep heater set at 55 degrees or higher at all times
  • Install frost-resistant outdoor spigots and keep them covered

According to water damage restoration specialists, you may not be able to see the effects of a small leak until quite a bit of damage is done. Keep an eye on your water meter, looking for any spikes in usage that could indicate a loss.

Clear Ice and Snow off Roof

If your building has a flat roof, you may not think about snow and ice accumulation until it's too late. When the snow melts and refreezes, it can form an ice dam, which weakens the structure of the roof and allows water to seep the next time it melts. This can result in a large business claim, particularly if the undetected water damage develops mold growth.

Clean Gutters and Downspouts

Gutters and downspouts are both integral parts of your building's external drainage system. They funnel water off the roof and direct it away from the base of the structure. When they get clogged with leaves, mud, and other debris, that water can pool and leak into the building. Regular cleaning, particularly after storms, is the key to proper flow.

Install a Sump Pump

No matter how many precautions you take, it's possible that a heavy storm may cause the basement or ground level of your building to flood. If that happens, having a working sump pump is the best way to get the excess water out of the space in a hurry. Test it during your maintenance rounds to ensure it's functioning properly.

Protect the Foundation

One of the ways that floodwater can get into your building is through a cracked or crumbling foundation. These leaks can not only cause damage to your interior walls and floors but also further compromise the structural integrity of the foundation itself. Look for cracks in walls or uneven door frames that indicate a shift has occurred, and repair any foundation problems as soon as you discover them.

There are many reasons you may have to file a business claim that is out of your control. Some incidents, however, can be prevented. Keep your building safe from excessive water losses by checking regularly for leaks or signs of damage. If you find any problems, have them mitigated as soon as possible. Vigilant attention is essential for protecting your investment.

Professionals Work Together To Help You Recover From Damage to Your Home

6/28/2021 (Permalink)

Contact professionals for help in Rocky Mount, NC.

When your Rocky Mount, NC, home has been damaged by flooding, fire, and another emergency, the knowledge that help is available can alleviate a lot of your concerns. In fact, help may come from a variety of resources, including firefighters, your insurance company, and cleanup and restoration professionals. An experienced restoration team, such as SERVPRO, may provide a lot of support and assistance that simplifies your use of claim services.

Professionals Provide Support and Assistance

Help Comes From Many Directions

At first, the full scope of the damage can seem very overwhelming. What can you expect from cleanup and restoration professionals, and how can they make this process easier?

  • Professionals coordinate with your insurance company to complete accurate, speedy claim services.
  • SERVPRO technicians arrive Faster to Any Size Disaster.
  • Trained experts use best practices, approved by industry leaders, to clean up damage and restore your property.
  • Agencies work closely with you and other professionals with professionalism and consideration.

The services and manners of the emergency response team can go a long way toward helping you feel less stressed and more in control of the situation.

Your Role Begins Before the Emergency

It's important that you have appropriate insurance coverage before an emergency happens. Even a small kitchen fire can cause a lot of fire, smoke, and even water damage. Your policy may not cover everything related to your recovery, but a reputable insurance provider will help you understand the primary risks and best types of coverage.

Professionals Support You Throughout Emergency Recovery

After an emergency affects your home, claim services professionals should work smoothly and cooperatively to get you back into your home as quickly as possible. SERVPRO professionals are experienced in working with other recovery partners. From the initial response team who limits further damage and performs assessments to the insurance agent who completes the final paperwork, there are many professionals involved. Don't delay when accessing these services.

How To Clean Up After a Water Heater Leak

4/27/2021 (Permalink)

Avoid further damage by cleaning up after a water heater leak.

Hot water is a feature that you definitely miss when it's gone. A leaking water heater can cause more issues in your home in Rocky Mount, NC, than just a high cost to repair or replace it. There are several steps that flood restoration experts take to address the water damage the leak causes.

5 Steps to Clean Up After a Water Heater Leak

1. Assessment

The first thing technicians do when they arrive is survey the damage that the failed water heater left behind. The initial estimate depends on several factors:

  • Size of the affected area
  • Amount of water
  • Length of time the damage has been present


2. Extraction

If there is a standing water, technicians use industrial pumps to remove it. When water has seeped into walls or flooring, they must tear out the ruined materials to stop the spread of the damage from the leaking water heater.

3. Drying

To prevent secondary damage from occurring, the area must be completely dried. There are several methods used to speed up this process so that mold does not have time to grow.

4. Cleaning

Any water that has run through an appliance or has seeped into the structure itself is probably no longer clean. To prevent bacteria and other microbes from growing, the mitigation team disinfects the affected area and tests to make sure all traces of contamination are gone.

5. Restoration

In addition to getting your broken water heater fixed, you also want the area around it to be functional again. Restoration professionals replace the walls and flooring they had to remove. The remediation job is not finished until anything that was torn out has been replaced and rebuilt.

A leaking water heater needs immediate attention from a plumber, but there is probably more to fix than the apparatus itself. Certified professionals can mitigate the water damage around it so that it does not develop into a bigger problem.

Water Damage in your home

11/15/2019 (Permalink)

Water damage under the vinyl in a Rocky Mount NC home.

SERVPRO OF ROCKY MOUNT 24 Hour Emergency Water Damage Service

Category: Water Damage

SERVPRO of Rocky Mount provides 24 hour fire and water damage restoration service in Nash and Edgecombe Counties

SERVPRO of Rocky Mount is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 252-977-9444

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Rocky Mount has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Rocky Mount

SERVPRO of Rocky Mount specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage

10/25/2018 (Permalink)

Hardwoods that have been damage by water.

Faster to your Nash or Edgecombe County Water Damage Event

Water Damage

SERVPRO of Rocky Mount provides 24 hour fire and water damage restoration service in Nash or Edgecombe Counties.

Flooding and water emergencies don’t wait for regular business hours and neither do we. Rocky Mount provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Rocky Mount arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 252-977-9444

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Rocky Mount

SERVPRO of Rocky Mount specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage in a Business

10/22/2018 (Permalink)

This is a business in Rocky Mount that had a broken pipe. We had to removed carpet to dry the sub floor to prep for the repairs.

Restoring Your Rocky Mount Commercial Property After A Water Damage Event

Commercial

Commercial Water Damage Events Present Unique Challenges 

Flooding and water damage events at Rocky Mount commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Rocky Mount

SERVPRO of Rocky Mount specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage in your home

10/11/2018 (Permalink)

This water damage has been caused by a refrigerator supply line leak. As you can see the laminate is already showing signs of damage.

Faster to your Rocky Mount Water Damage Event

SERVPRO of Rocky Mount provides 24 hour fire and water damage restoration service in Rocky Mount. 

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Rocky Mount provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Rocky Mount arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 252-977-9444

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Rocky Mount

SERVPRO of Rocky Mount specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage

8/23/2018 (Permalink)

This is a result from an AC pan leak. It caused damaged to the Living Room Ceiling.

Faster to your Nash, Edgecombe or Halifax Water Damage Event

SERVPRO of Rocky Mount provides 24 hour fire and water damage restoration service in Nash, Halifax and Edgecombe counties.

 Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Rocky Mount provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Rocky Mount arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 252-977-9444

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Rocky Mount

SERVPRO of Rocky Mount specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage

8/22/2018 (Permalink)

This is a home in Nashville NC that had a water damages in their bathroom. As you can see the carpet is saturated and had to be removed.

SERVPRO Of Rocky Mount 24 Hour Emergency Water Damage Service

 Water Damage

SERVPRO of Rocky Mount provides 24 hour fire and water damage restoration service in Nash, Halifax and Edgecombe Counties

SERVPRO of Rocky Mount is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -
252-977-9444

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of [[Franchise Name]] has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Rocky Mount

SERVPRO of Rocky Mount specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage Info

8/14/2017 (Permalink)

This is a Church in Rocky Mount NC that had a hot water heater burst in the ceiling and was not discovered until the morning after.

SERVPRO of Rocky Mount 24 Hour Emergency Water Damage Service

Water Damage

SERVPRO of Rocky Mount provides 24 hour fire and water damage restoration service in Nash, Edgecombe and Halifax Counties.

SERVPRO of Rocky Mount is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help YOU!
Call Today -
252-977-9444

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Rocky Mount has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed to complete the job.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Rocky Mount

SERVPRO of Rocky Mount specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flooded Basement

8/14/2017 (Permalink)

This is a home in Rocky Mount that had a drainage problem and their basement flooded due to heavy rains in our area at the time.

Rocky Mount, Halifax, Pintetops, Tillery, Battleboro, Roanoke Rapids, Weldon, Scotland Neck And Tarboro Residents: We Specialize in Flooded Basement Cleanup and Restoration!

 Water Damage

This Rocky Mount home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Rocky Mount basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • Drainage issues
  • And many more

Have Questions about Basement Flooding?

Call us Today - 252-977-9444

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Rocky Mount and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To have to Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 252-977-9444