The Benefits of the SERVPRO Information Center

7/30/2021 (Permalink)

With the help of SERVPRO filing an insurance claim is easier.

After a disaster at your commercial facility, filing an insurance claim can be a complicated process, especially if you are not working with the right restoration service. The specialist at SERVPRO in Rocky Mount, NC, help to make the process easier by becoming the intermediary between you and your insurer. One of the tools the company relies on is the Information Center, which makes communication between the insurance agent, client, and restoration team a breeze. There are four benefits to using the Information Center.

4 Beneftis to Using the Information Center

1. Electronic Job File

Every job handled by SERVPRO is entered into the Information Center starting from the first notice of loss. Following initial contact, the system will also have access to detailed estimates, loss photos, and all forms and paperwork. Additionally, all the updates committed to the system will also be delivered to the clients by hard copy or email.

2. Performance Comparisons

Any insurance claim is subject to approval by an agent or adjuster. To make approval easier for the adjuster, the Information Center provides industry comparisons for similar jobs. The agent can now do all their research within one system rather than scour through multiple resources.

3. Regular Reports

Every client and their insurance representative will have access to regular reporting on the job. Specifically, for insurance purposes, job cost data is provided.

4. Easy Online Access

There is no complicated process for logging in or accessing information. Every client will have access to the primary job as well as pending and completed tasks. There are also reports on any new tasks that arise during the course of completing the assignment.

Filing an insurance claim is not always so simple. However, with the help of the SERVPRO Information Center, the process is easier and more controlled. Both clients and insurers can benefit from working with the remediation specialist in the green van. If you need assistance, don’t hesitate to call a remediation specialist near you.